The Document Library
Search everything published — by keyword, or by narrowing the filters.
- PoliciesSep 10, 2026
Terms of Service
The agreement between you and the platform: your account, your subscription, what you may do with the content, and the limits on both sides.
- PoliciesSep 10, 2026
Privacy Policy
What the platform records about you, why, how long it keeps it, and what you can ask us to do with it.
- EventsSep 10, 2026
Submersible Pump Maintenance Workshop
Three-day hands-on operator certification at the Dammam service centre.
- EventsSep 10, 2026
Saudi Water Forum 2026
Regional gathering for utilities, regulators and technology providers.
- DocumentationSep 10, 2026
Controller Quick Start
First power-up, network configuration and the default alarm thresholds.
- DocumentationSep 10, 2026
Maintenance and Overhaul Guide
Scheduled maintenance intervals, wear limits, seal replacement and bearing service procedures.
- DocumentationSep 10, 2026
Installation and Commissioning Manual
Mechanical installation, alignment tolerances, electrical termination and the commissioning checklist.
- SupportSep 10, 2026
SX-200 will not start
Diagnosing a pump that draws no current on demand.
- Tip SheetsSep 10, 2026
Wet Well Maintenance Checklist
Ten checks that prevent most emergency callouts.
- ReportsSep 10, 2026
Sustainability Report 2025
Verified performance against our published commitments.
- Press ReleasesSep 10, 2026
Framework Agreement Signed for Smart Metering Rollout
A multi-year agreement covering ultrasonic metering and network telemetry.
- WebinarsSep 10, 2026
Cutting Aeration Energy: Live Q&A
A recorded session on ammonium-based control, with audience questions.
- VideosSep 10, 2026
SX-200 Installation Walkthrough
Rail system fitting, cable routing and first-start checks.
- FAQsSupport & FAQSep 10, 2026
How often should submersible pumps be serviced?
Service intervals depend on duty and medium, not calendar time alone.
- Case StudiesCase StudiesSep 10, 2026
Riyadh Lift Station Modernisation
Replacing 14 ageing lift-station pumps cut blockage callouts by 71% and energy use by 19%.
- White PapersWhite PapersSep 10, 2026Members
Membrane Fouling in High-Salinity Feedwater
A field study of pretreatment strategies for Red Sea and Arabian Gulf intakes, with cleaning-interval data from eleven plants.
- ArticlesTechnical ArticlesSep 10, 2026
Reducing Non-Revenue Water with District Metering
District metered areas turn an unmanageable network-wide loss figure into a set of tractable local problems.
- ArticlesTechnical ArticlesSep 10, 2026
Cutting Aeration Energy in Activated-Sludge Plants
Aeration typically consumes 50–60% of a treatment plant’s electricity. Most of that is recoverable without new blowers.
- BlogSep 7, 2026
Non-revenue water, with the arithmetic shown
Splitting real losses from apparent ones, and what each is actually worth fixing.
- BlogSep 4, 2026
Why the pump curve on the datasheet is not the one you get
Every curve is measured on clean water at a fixed speed. Here is what suction conditions, wear rings and a worn impeller do to it.
- BlogAug 30, 2026
Commissioning a pump station in a week
What was specified, what we found on site, and the four changes that made the difference.
- BlogAug 17, 2026
Holding a chlorine residual at the far end of the network
Booster placement, tank turnover and the trade-off between disinfection and taste complaints.
- BlogAug 8, 2026
Pumping energy per cubic metre, month by month
The one number worth putting on a wall, and the three ways it gets reported wrongly.
- BlogAug 1, 2026
The alarm nobody acknowledged for three weeks
A high-level float that had been failing intermittently since installation, and why the log looked normal.